Doing a PhD is not always easy, and interpersonal problems and conflicts can arise for a variety of reasons whenever humans work together. Conflict is virtually impossible to avoid, it is human nature to disagree, and disagreements are healthy when approached correctly. Eliminating conflict entirely would cause its own problems: there would be no diversity of opinion, and no way for us to catch and correct flawed plans and policies. Or, if you feel affected by the stress, or in case you are facing discrimination or other forms of assault,seek help. Talking to other people can give you a feeling of relief and help cope with anxieties.
We take the issue of conflict management seriously and offer our support to all students who need it. If conflicts arise during your PhD studies that require outside assistance to solve, please do not hesitate to contact the doctoral school’s executive manager Isolde Prommer (isolde.prommer@univie.ac.at or phone ext. 50030) OR student representative(s) (studreps.phanuspo@univie.ac.at) OR any other member of the steering team directly.
We are available for one-on-one meetings to discuss the problem and take measures to reach a conflict/problem resolution together with you. For conflict solving we will do our best, dependent on conflict specifications, to analyse contributing factors (causes), to generate interventions (e.g. brainstorm possible solutions, creative thinking), to evaluate solutions (e.g. discussion, mediation, prioritizing, and includes identifying possible barriers to successful solution implementation), to implement a plan and to evaluate their effectiveness.
Of course, all information will be treated highly confidential and only communicated to other (involved) parties with your consent.
Below a list of further units at Univ. Vienna, free public assistance & emergency counceling services and NGOs (topics such as psychological/psychiatric services, anti-racism work, free legal advice on residencial permits, among otrhers).
Assisting units of the University of Vienna
- Büro für Konfliktberatung / Office for conflict consulting
- Christian Albert, +43-1-4277-10340 or +43-664-60277-10340, christian.albert@univie.ac.at
- web: https://konfliktberatung.univie.ac.at/ (in German)
- Psychological assistance: Occupational Health and Safety team
- Michael Hamberger, +43-660-212 45 91 michael.hamberger@univie.ac.at
- Natascha Klinser, +43-699-113 49 405 natascha.klinser@univie.ac.at
- web: https://rrm.univie.ac.at/en/about-us/occupational-health/
- Sexual Harassment & Bullying Counselling Office, University of Vienna
- The Counselling Office is open to all employees and students. Consultations are free of charge and confidential. If desired, it's also anonymous.
- Arranging appointments: Helga Treichl, +43-1-4277-18484 (Tu and Th 16:00-17:00), helga.treichl@univie.ac.at
- web: https://personalwesen.univie.ac.at/en/gender-equality-diversity/sexual-harassment-bullying-office/
- Arbeitskreis für Gleichbehandlungsfragen / Equal Opportunities Working Parts
- Gives advice and counselling and supports university members in issues of equal treatment, equal opportunities, gender equality and anti-discrimination. Counselling on topics such as mobbing, discrimination, sexual harassment
- Online: https://gleichbehandlung.univie.ac.at/
Emergency counseling services or crisis hotlines of the City of Vienna and Austria
- Psychological Counselling Services
- address: Lederergasse 35/4, 1080 Vienna
- phone: +43-1-402309
- You can make initial psychological counselling appointments online: www.studierendenberatung.at/en/personal-challenges/crisis-life-situations/help-during-the-current-crisis/
- web: https://www.studierendenberatung.at/standorte/wien/ueberblick/
- Crisis Intervention Center Vienna
Providing support and counselling for people in acute crises, Vienna. Counselling in person, via telephone or via e-mail.- address: Lazarettgasse 14A, 1090 Vienna
- phone: +43-1-4069595-0, Mo-Fr 10:00 - 17:00
- web: http://www.kriseninterventionszentrum.at/en
- Social psychiatric emergency services (PDS) in Vienna
Immediate psychiatric assistance for people in acute crises: By calling this number, you will receive qualified and immediate assistance around the clock.- phone: +43-1-31330 (every day from 00:00 to 24:00)
- web: www.psd-wien.at
- Ö3 Kummernummer careline
- phone: 116 123 (every day from 16:00 to 24:00)
- Telefonseelsorge crisis hotline
- phone: 142 (every day from 0:00 to 24:00)
Emergency services in German
- Neighbourhood centres: available in every district of Vienna, also via telephone
Online: www.nachbarschaftszentren.at/beratung - Helpline of the Berufsverbands Österreichischer PsychologInnen | BÖP
Online: www.boep.or.at/psychologische-behandlung/helpline - Psychotherapeutic emergency service: organises psychotherapy places
Online: www.bereitschaftsdienst.at
Organisations/NGOs assisting on topics such as racism, online hate, legal advice
- helping hands
- a non-governmental organisation (NGO) that helps immigrants/newcomers, and organises and runs various projects that offer help where it is most needed: focus is on legal advice on aliens’ law.
- phone: +43-1-310 88 80 10 (Mo 9:30-17:30, Tu 9:30-13:30, We & Th 9:30-14:30)
- e-mail: info@helpinghands.at
- web: http://helpinghands.at/
- ZARA – Civil Courage & Anti-Racism-Work: https://zara.or.at/en
- Counselling Centre Against Racism:
opening hours: Mo & Tu & Th 10:99-15:00 | phone: +43-1 929 13 99 - Counselling Centre Against Online Hate:
opening hours: Mo–We, & Fr 10:00-15:00, Th 10:00– 18:00 | phone: +43-1-929 13 99
- Counselling Centre Against Racism:
- HEMAYAT – Betreuungszentrum für Folter- und Kriegsüberlebende, Vienna
- Centre providing counselling and support for survivors of war and torture
- web: www.hemayat.org/informationen/english